Privacy Policy for Junkout.uk
Effective Date: 6th March 2025
At Junkout.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://www.junkout.uk/ (“the Website”) or use our services. The Website is operated by Amelia Enterprises Ltd (“we,” “our,” “us”), a company registered in the United Kingdom – Company No: #15642461.
By accessing or using the Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our Website or use our services:
- Personal Identification Information: Name, email address, phone number, billing address, payment details.
- Technical Information: IP address, browser type, device information, location data, operating system, and usage data regarding how you access and use the Website (e.g., pages viewed, links clicked).
- Transaction Information: Information about the services you purchase, payment methods, and transaction history.
- Communication Information: Information you provide when you contact us, including through email or our contact form.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- To Provide Services: To process your bookings, provide junk removal services, and handle transactions.
- To Improve Our Website: To understand how users interact with the Website, improve its functionality, and tailor content to your preferences.
- To Communicate With You: To respond to your inquiries, provide customer support, send service updates, and inform you about promotions or changes to our services.
- To Comply with Legal Obligations: To fulfill our legal obligations, such as maintaining financial records or complying with regulatory requirements.
- To Prevent Fraud and Ensure Security: To protect against fraud, unauthorized transactions, and other illegal activities.
3. How We Share Your Information
We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us deliver our services, such as payment processors, delivery partners, and IT support. These third parties are required to use your data only for the purposes of providing services to us and to keep it secure.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
4. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the nature of the data and the purposes for which it was collected.
5. Your Rights
Under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
- Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.
- Restriction: You have the right to request the restriction of processing of your personal data under certain conditions.
- Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the contact details provided below.
6. Security
We are committed to ensuring that your personal data is secure. We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website, analyze trends, administer the site, track users’ movements, and gather demographic information. Cookies are small files that are stored on your device.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use some features of the Website.
For more information on how we use cookies, please refer to our Cookie Policy
8. Third-Party Links
Our Website may contain links to third-party websites that are not controlled or operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our Website and services are not intended for children under the age of 16, and we do not knowingly collect or process personal data from children. If you are a parent or guardian and believe we have collected personal data about a child, please contact us immediately, and we will take appropriate action to delete such information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Amelia Enterprises Ltd
Email: info@junkout.uk
By using our Website and services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
